Welcome to BAKLOTHES 👕🔥

At BAKLOTHES, we value your trust and are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or shop from our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

INTRODUCTION

This Privacy Policy (“Policy”) is published in accordance with applicable laws and regulations related to information technology and online privacy.

The website www.baklothes.com (“Website”) is owned and operated by BAKLOTHES, a fashion and streetwear clothing brand based in India.

Users are requested to carefully read and understand this Policy before using the Website. By accessing the Website, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

BAKLOTHES reserves the right to update, modify, or revise this Policy at any time without prior notice. Continued use of the Website after changes are posted shall constitute acceptance of those changes.

1. INFORMATION WE COLLECT

We may collect the following information from users:

• Full Name
• Email Address
• Mobile Number
• Shipping & Billing Address
• Payment Information
• Order History
• Website Usage Data

We collect information when users:

• Create an account
• Place an order 
• Contact customer support 
• Browse products on the Website

2. HOW WE USE YOUR INFORMATION

Your information is used to:

• Process and deliver orders
• Provide customer support
• Improve website performance and user experience
• Send updates regarding orders
• Notify users about offers, discounts, and launches
• Prevent fraudulent transactions
• Maintain website security
• Personalize shopping experience

BAKLOTHES may occasionally send promotional emails or messages related to new collections, exclusive drops, or special offers. Users may opt out anytime.

3. COOKIES & TRACKING TECHNOLOGIES

Our Website may use cookies and similar technologies to:

• Store user preferences
• Improve browsing experience
• Analyze website traffic
• Understand customer behavior
• Provide relevant product recommendations

Users may disable cookies through browser settings if preferred. However, some features of the Website may not function properly after disabling cookies.

4. PAYMENT SECURITY

All payments made on BAKLOTHES are processed through secure and trusted payment gateways.

We do not store sensitive payment details such as card numbers, CVV information, or banking passwords on our servers.

While we take strong precautions to protect user information, no online transmission or storage method is completely secure. Users share information at their own risk.

5. SHARING OF INFORMATION

BAKLOTHES does not sell, rent, or trade personal information with third parties.

Information may only be shared with trusted partners such as:

• Delivery & logistics providers
• Payment gateway services
• Technical service providers
• Government or legal authorities if required by law

These parties are obligated to keep user information confidential and secure.

6. USER RIGHTS

Users have the right to:

• Access personal information
• Update or correct account details
• Request deletion of data
• Opt out of marketing communication
• Request complete account removal

To exercise these rights, users may contact us through the details mentioned below.

7. THIRD-PARTY LINKS

The Website may contain links to third-party websites or social media platforms.

BAKLOTHES is not responsible for the privacy practices, policies, or content of external websites. Users are advised to review the privacy policies of such websites separately.

8. DATA SECURITY

We implement reasonable security measures to protect user information from unauthorized access, misuse, or disclosure.

Despite our efforts, internet-based services cannot guarantee 100% security. Users acknowledge and accept this risk while using the Website.

Users are responsible for maintaining the confidentiality of their account credentials and passwords.

9. FORCE MAJEURE

BAKLOTHES shall not be held responsible for any loss, misuse, or breach of data caused due to events beyond reasonable control, including but not limited to:

• Cyber attacks
• System failures
• Viruses or malware
• Natural disasters
• Government restrictions
• Unauthorized hacking activities

10. RETURNS, CLAIMS & UNBOXING POLICY

To ensure a smooth resolution in case of issues such as:

• Wrong product received
• Damaged product
• Missing item
• Duplicate product

Users are strongly advised to record a proper unboxing video at the time of delivery.

Claims related to missing or incorrect products may require the unboxing video for verification purposes.

11. CHANGES TO THIS POLICY

BAKLOTHES reserves the right to modify or update this Privacy Policy at any time.

Updated versions will be posted on this page with the revised date.

12. CONTACT US

For questions, concerns, or requests regarding this Privacy Policy, users may contact us:

BAKLOTHES

📧 Email: Baklothes@gmail.com

📞 Contact: +91 8200790928

📍 India